Privacy Policy
Effective Date: February 1, 2026
This website,kordyvia.com, is operated byZhengzhou Yagong E-Commerce Co., Ltd. (the “Company”). The Company works to protect users’ personal information and to comply with applicable laws and regulations.
Under the Personal Information Protection Law of the People’s Republic of China, the Company acts as a personal information processor and data controller. This Privacy Policy explains the categories of personal information the Company may collect, the purposes of processing that information, and the practices used to manage it.
1. Information We Collect
| Type of Information | Examples | Collection Purpose |
|---|---|---|
| Personal Identification | Name, address, email, phone number | Order processing, account creation, support |
| Payment & Transaction | Payment method, transaction history | Purchase processing, refunds |
| Device & Technical | IP address, browser/device type, cookies | Site optimization, security, analytics |
| Communication | Emails, chat records, call transcripts | Customer service, order confirmation |
We do not knowingly collect personal information from children under 18 years old.
2. How We Use Your Information
Your data is only used for legitimate business purposes, such as:
- Fulfilling and managing purchases
- Processing payments and providing refunds
- Responding to your inquiries and requests
- Sending updates, promotions, or newsletters (with opt-out option)
- Improving and customizing our website
- Complying with legal obligations
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enhance your user experience
- Remember preferences
- Analyze site usage
- Deliver relevant ads
You may adjust your cookie preferences in your browser settings. Blocking all cookies may affect website functionality.
4. Sharing Your Information
| Recipient Type | Reason for Sharing | Examples |
|---|---|---|
| Service Providers | Fulfillment, payment, IT, marketing, analytics | Shipping companies, payment gateways |
| Legal Authorities | Compliance with laws or government requests | Tax reporting, fraud prevention |
| With Your Consent | As directed by you | Referrals, reviews |
We do not sell your personal information.
We require third-party partners to comply with strict data protection standards.
5. Data Security & Retention
- We implement industry-standard safeguards (SSL encryption, access controls).
- Your information is retained only as long as necessary for our operations and per legal requirements.
- In case of a data breach, we will take prompt corrective action and notify affected users per U.S. law.
6. Your Rights & Choices
| Right | Description |
|---|---|
| Access | Request a copy of your personal data |
| Correction | Update/correct inaccurate or incomplete information |
| Deletion | Ask us to delete your data (subject to legal exceptions) |
| Opt-Out | Unsubscribe from promotional emails at any time |
| Do Not Track | Configure your browser to send “Do Not Track” signals |
To exercise these rights, email us at: service@mail.kordyvia.com
7. Children’s Privacy
Our Services are not intended for minors under age 18. If we learn that we have collected personal information from a minor without parental consent, we will promptly delete it. Parents/guardians may contact us to request removal.
8. Changes to This Policy
We may update this Policy from time to time. Any changes will be posted on this page with an updated revision date. Please review periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: service@mail.kordyvia.com
| Company | Zhengzhou Yagong E-Commerce Co., Ltd. |
| Address | Room 1309, 13th Floor, Xinpu Building, No. 29 Shangwu Inner Ring Road, Zhengdong, Zhengzhou Area of the China (Henan) Pilot Free Trade Zone, Zhengzhou, Henan, China |
| service@mail.kordyvia.com | |
| Established | 2024-03-06 |
| Business Registration Number | 91410100MADCWN5T82 |
| Legal representative | Fan Minhui |
| For returns, order changes, cancellations, or refunds | Please contact us at service@mail.kordyvia.com |
| Phone | +86 190-3942-0335 |
| Business Hours | Monday to Saturday, 9:00 AM – 6:00 PM (excluding public holidays) |
| Website | https://kordyvia.com |
| Postal code | 450018 |
